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Privacy Policy

1. Introduction

OPM academy ("OPM academy," "we," "us," or "our") provides online courses, training programs, and events. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights available to you. It applies to our website, course platform, and any events; online or in person; that we organize.

By registering for a course, signing up for an event, or otherwise using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Information you provide to us directly:

  • Contact details, such as your name, email address, and phone number, when you register for a course, sign up for an event, create an account, or contact us
  • Account credentials, if you create an account on our platform
  • Payment and billing information when you enroll in a paid course or event (processed by our payment provider — see Section 4)
  • Professional or background information you choose to share, for example on a registration or feedback form
  • Any messages, questions, or feedback you send us

Information we collect automatically:

  • Technical information such as your IP address, browser type, device type, and pages visited, when you use our website
  • Cookies and similar technologies (see Section 5)

Information related to events:

  • Registration and attendance details for workshops, seminars, or other events
  • Photos or video recorded at our events, which we may use for promotional purposes. If you'd prefer not to appear in this kind of material, let us know at the event or contact us in advance.

We currently primarily serve students and attendees in Lebanon. As we grow our online offering, this section will be updated to reflect any additional data we begin collecting.

3. How We Use Your Information

We use the information we collect to:

  • Register you for and deliver courses, training programs, and events
  • Process payments and manage billing, once our payment systems are in place
  • Send you confirmations, certificates, reminders, and other communications related to a course or event you've registered for
  • Send you marketing communications about new courses or events — you can opt out of these at any time
  • Respond to your questions and provide customer support
  • Improve and develop our courses, website, and Services
  • Comply with our legal obligations and protect the security of our Services

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us run our Services, such as payment processors, email or communication tools, website hosting, and analytics providers. As of this policy's publication, OPM academy has not yet finalized these providers; this section will be updated to name them specifically once selected.
  • Event partners or venues, where necessary to organize an event you are attending
  • Legal or regulatory authorities, where required by law, or to protect our rights, safety, or property

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help it function properly, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings; note that some parts of our website may not function properly if cookies are disabled. We will update this section with more detail once our website's analytics and cookie setup is finalized.

6. Data Retention

We keep personal information for as long as necessary to provide our Services and fulfil the purposes described in this policy, or as required by applicable law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you are located, you may have the right to:

  • Access the personal information we hold about you
  • Request that we correct inaccurate or incomplete information
  • Request that we delete your personal information
  • Object to, or request that we restrict, certain processing of your information
  • Opt out of marketing communications at any time
  • Withdraw consent, where our processing is based on your consent

To exercise any of these rights, contact us using the details in Section 13. We will respond within a reasonable time.

9. Children's Privacy

Our Services are intended for professionals and adult learners and are not directed at children. We do not knowingly collect personal information from anyone under 18 without appropriate parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we can remove it.

(If any of your courses or events are designed for a younger audience, this section should be adjusted accordingly.)

10. International Users and Data Transfers

OPM academy is based in Lebanon, and our Services currently primarily serve users there. As we grow our online offering, your information may be processed or stored using tools or servers located outside Lebanon. Where this happens, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.

11. Third-Party Links

Our website or communications may contain links to third-party websites or platforms (for example, social media or video-hosting platforms used to host course content). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.